Shipping policy
Shipping Policy — Paw Lavida
Last updated: August 30, 2026
1. Where We Ship
We ship worldwide. If you have any concerns about delivery to your location, please contact us before ordering at rkhandela@icloud.com.
2. Processing Time
Orders are typically processed and shipped within 1–2 business days of purchase. Orders placed on weekends or public holidays are processed the next business day.
3. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on the weight of your order and your delivery destination. Delivery times vary depending on your location and the shipping method selected, and will be shown at checkout before you complete your purchase.
4. Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's journey.
5. Customs, Duties & Taxes
For international orders, your order may be subject to import duties and taxes charged by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
6. Delayed or Lost Shipments
If your order hasn't arrived within the expected delivery window, please contact us at rkhandela@icloud.com with your order number and we'll help track it down.
7. Contact Us
Questions about shipping? Reach out:
Email: rkhandela@icloud.com
Address: 14 Hermitage Terrace, Johannesburg, 2092, South Africa